I bought a 14k white gold class ring from herff jones about 11 years ago. I recently found out that the ring is not gold. I had it tested at...

Question

I bought a 14k white gold class ring from herff jones about 11 years ago. I recently found out that the ring is not gold. I had it tested at a jeweler. I have my receipts for the purchase. Is there anything I can do about it?

Answer

Yes, send a letter with a copy of your evidence to the jeweler who sold the

ring to you requesting appropriate redress for this transaction which may have

not given you the benefit of the bargain which you had thought that you

were getting at the time.