Monday, January 26, 2015

I work at a call center. I believe I am being picked on by my supervisor. I have had a past incidents with a supervisor who is no longer em...

Question

I work at a call center. I believe I am being picked on by my supervisor. I have had a past incidents with a supervisor who is no longer employed there. Those issues have been reported to HR, but i was never contacted in regards to. One recent example I can give is before lunch my boss asked me a question and I gave him a thumbs up sign (meaning nothing more then your right) then I went to lunch. Coming back I was pulled aside by my boss and another manager and accused of not focusing and not caring about my job and among other things. The entire thing lasted about 10 minutes. An hour and a half later there was a letter that went around encouraging insubordination typed out by an employee passed out and signed by other employees (myself excluded) , keep in mind most if not all the employees who signed the letter thought that this letter came from management. Upper management made the entire department group up, making it a point to say to come to them if they have a problem and that the letter itself was "Slap in the face." and that no disciplinary action would be taken against the people who signed the letter or the guilty employee, who wrote the letter. It made me curious as to how one person could get away with what they called blatant disrespect and possibly getting others in trouble, but my thumbs up warranted 10 minutes of calling me unfocused and (to a lesser extent) incompetent.

The above is just one of many incidents. I haven't reported anything to HR just because the first incident I had nine months ago no one ever bothered to call me back or meet with me. I'm at the point where I would rather work at a hotel cleaning rooms then be where I am at. I am seeking other employment actively, but I don't want to be picked on in the mean time. Any answer will help, even if I'm over re-acting.



Answer

Consider WRITING A LETTER (a paper letter) to HR. Send it by CERTIFIED MAIL with a return receipt requested. Do this even if HR is in an office down the hall. Keep a copy of the letter.

In the letter, give names, dates, and times. Quote what people said.

Bureaucracies are likely to ignore a phone message; it's harder for them to claim they didn't receive a letter, when you have a signed "green card."



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